Hospital Policies 2018-04-21T05:58:01+00:00

In order to provide the highest quality care and customer service, we encourage appointments for all exams and surgeries to allow the necessary time with each individual patient. Walk-ins are accepted but must be flexible enough to be added into available time slots. If an emergency situation interrupts scheduled appointments, every effort will be made to accommodate all of our clients without endangering patients.

For your convenience, we also offer drop-off appointments in the morning prior to 9 am and can to be picked up later in the day. Our staff will call you when your pet’s examination is complete and confirm any necessary diagnostics or treatments.

For the protection of our patients and clients, all pets entering our hospital must be restrained either by leash or in a carrier. Any pet that stays in our hospital for the day or overnight must be up to date on vaccinations in order to decrease the transmission of disease to our other patients.

Full payment is due when services are rendered. We do not offer delayed payment. We do accept cash, check, and all major credit cards (Visa, Master Card, Discover, American Express) as well as Care Credit.