Hospital Policies
Appointment Attendance Policy
- Patients will be seen in the following order: Emergencies, On-time Appointments, Work-ins
- Any appointments arriving 10 or more minutes late will lead to that appointment being worked in between our on-time appointments whenever possible, which will incur an increase in the office visit of no more than $25. Depending on our patient load at that time, it may result in extended wait times or our offering to reschedule the appointment for a future date.
- Any appointments needing to be cancelled or rescheduled should be done at least 24 hours in advance to provide the opportunity for pets on a waiting list to use that appointment time.
"I am so incredibly grateful for Belmont animal hospital for taking care of my sweet Archie when he got super dehydrated after having an upset stomach for several days. First off, they were able to get me an appointment early that morning since he was so sick, after I'd be waiting all night to get called in by the emergency vet with no luck. Dr. Mays was amazing with Archie and helped calm my fears. He was incredibly kind, reassuring, and checked in with me frequently throughout the day. He also followed up the following day and answered some lingering questions. They also take excellent care of him at all of his check up visits! I can't recommend Belmont animal hospital enough!!! Thank y'all so much!"
Lucy L.
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